Understand
Method Specification v1.0.
The method stated once, under change control, with every component labelled established, adapted, GOVBRM original or hypothesis.
GOVBRM Method Specification v1.0
Status: draft v1.0, GOVBRM original with adapted and established components labelled throughout, not yet validated.
1. Purpose
This document is the written specification of the GOVBRM method. It fixes, in one place and under change control, what the method is: its stages, gates, canvases, lanes, models and rules. Everything else GOVBRM publishes (the AI Demand Toolkit, the AI Demand Framework, the courses, the workbook, the crosswalk and the provenance page) is an expression of what is written here. Where a published artefact and this specification disagree, this specification is the reference and the artefact is corrected.
It exists for four readers:
- practitioners who run a front door and want the rules stated once, without the teaching around them;
- sponsors, finance partners and assurance colleagues who want to know what the method will ask of them and when;
- people building tools, courses or assessments on the method, who need a stable definition to build against;
- reviewers, now and later a Method Council, who need a baseline to argue with and a process for changing it.
Label: GOVBRM original.
2. Scope
In scope:
- demand for AI capability arriving in a public or regulated organisation by any route, including demand nobody has yet requested;
- the decisions between an observation and a funded build, and between a handover and a review of the value that arrived;
- the records those decisions leave behind, and what those records feed.
Out of scope, and never replaced by GOVBRM:
- business cases and their appraisal method;
- procurement and commercial assurance;
- security assurance and information risk;
- privacy and data protection assessments;
- equality, anti-discrimination and human rights assessments;
- transparency records and registers;
- service and delivery assessments;
- AI management systems such as those built to ISO/IEC 42001;
- delivery methods, whether agile, stage-gated or product-led;
- the engineering of the solution itself.
GOVBRM is written for public and regulated organisations anywhere. Wherever this document names a framework it is as one version of a type of instrument; the reader substitutes their own jurisdiction's equivalent.
Label: GOVBRM original (the scope boundary); Established (the existence and purpose of the governance it routes into).
3. Definitions
| Term | Definition | Label |
|---|---|---|
| AI demand | Any request, opportunity or observation that would, if acted on, put a model or an autonomous system into an organisation's work. | GOVBRM original |
| Front door | The single route by which AI demand enters the organisation's decision-making. One route in, no wrong door. | Adapted (from service management and BRM intake practice) |
| Relationship layer | The people who do the work of Business Relationship Management, under that title or another: business partners, engagement leads, product and portfolio leads. They sign four of the six gates. | Adapted (BRM Body of Knowledge) |
| Partner | The business function or service whose outcome the demand serves, and whose sponsor puts their name to the request. | Adapted (BRM Body of Knowledge) |
| Stage | One of six phases of work between an observation and a review: Discover, Assess, Prioritise, Design, Adopt, Realise. | GOVBRM original |
| Gate | A decision point with a named question, a named signatory and a record. Six gates: Request, Shape, Rank, Commit, Build, Review. | GOVBRM original |
| Canvas | A single-page structured working document that leads to one decision, completed in a working session of about ninety minutes. Twenty in the toolkit. | GOVBRM original |
| Lane | The governance route an item takes according to its blast radius: fast, standard or strategic. | GOVBRM original |
| Blast radius | What a wrong output reaches before a person sees it: a draft, a record, a payment, a citizen or customer, another organisation. | Adapted (from engineering and incident practice) |
| Autonomy rung | The position of a proposed solution on the five-rung autonomy ladder. | GOVBRM original |
| Need sentence | The need, the gap, the observed cause and the cost, in one sentence, with no tool, model or rung in it. | GOVBRM original |
| Value range | A lower and upper bound of expected value in the partner's own unit, with the conditions for the upper half stated and the probability kept separate. | Adapted (benefits management practice on uncertainty) |
| Committed number | The value figure a named business owner signs at the Commit gate and is reviewed against at the Review gate. | GOVBRM original |
| Business owner | The named role that signs the committed number and owns the benefit after handover. Not the requester by default, and never the build team. | Adapted (benefits management) |
| Value Realisation Review | The Review gate session at which measured value is set against the committed number. Default at month nine after go-live, booked at Commit. | GOVBRM original |
| Exposure rating | The output of the risk and ethics triage: Standard, Elevated or Significant. | GOVBRM original |
| Three value conversations | Value planning, value realisation and value optimisation, treated as three distinct bookable conversations. | Adapted (BRM value lifecycle) |
4. Principles
Each principle is a rule the method is built to enforce. Where two principles pull against each other, the earlier one in this list takes precedence.
| Number | Principle | What it means in practice | Label |
|---|---|---|---|
| P1 | The request is not the need | Nothing is shaped, ranked or funded on the request as stated. The need sentence is written first and contains no solution. | Established (user-centred design and BRM demand shaping) |
| P2 | Minimum necessary governance | An item receives the least governance that its blast radius requires and no more. The default is the lightest lane; the burden rises only when a criterion is met. | GOVBRM original |
| P3 | Governance burden in proportion to blast radius | The lane, the number of canvases, the assurances routed to and the seniority of the signatory are all set by what a wrong output reaches, not by how large the request sounds or who asked. | GOVBRM original |
| P4 | The lowest rung that solves the task | The autonomy rung carried forward is the lowest one that closes the need sentence. Every higher rung must name the specific thing the rung below cannot do. | GOVBRM original |
| P5 | Autonomy is one dimension of risk, not a proxy for it | A high rung raises attention; it does not by itself set the exposure rating. A low rung with a large effect is still governed for its effect. | GOVBRM original; as a corrective to autonomy-tiered governance it is a Hypothesis |
| P6 | A named owner and a number before a build | Nothing is committed without a business owner who has signed a value figure and booked the review that will test it. | Adapted (benefits management; business case practice) |
| P7 | Deployment is not use | Value is measured from the change in the work, not from the go-live. Adoption is planned, measured and given a failure trigger. | Established (change management and benefits management) |
| P8 | The loop closes at the review | The Review gate sends what it learns back to the front door: shaping decisions, calibration, capability gaps. | GOVBRM original |
| P9 | One description, many assurances | A shaped item is described once and routed into the organisation's assurances in the right order. Governance is orchestrated, never duplicated. | GOVBRM original |
| P10 | Ask who is not in the room | Of every item: who bears the benefit, who bears the cost, and who has no seat at the table. | Adapted (public value and equality practice); the modelling of it is Not yet demonstrated |
| P11 | Honest decline | Decline is a route with reasons the requester can respect, not a silence. | GOVBRM original |
| P12 | Published numbers are calibration, not constants | Weights, thresholds, scales and the review default are practitioner design decisions published so they can be argued with and adjusted through use. | Hypothesis, by construction |
5. The six stages
A stage is a phase of work. Each stage hangs on a gate: the stage's work produces what the gate needs to answer its question. Items do not have to pass through every stage; the lane decides which stages are touched and how deeply.
| Stage | What it does | Canvases | Gate it feeds | Label |
|---|---|---|---|---|
| Discover | Finds the need beneath the request or observation and decides whether AI belongs in the answer at all. | 01, 02 | Request to Shape | GOVBRM original |
| Assess | Records the facts, tests readiness and surfaces risk and ethical exposure before any attention is committed. | 03, 04, 05 | Shape | GOVBRM original |
| Prioritise | Ranks against the whole portfolio, not one backlog. Value is not priority. | 06, 07, 08 | Rank | GOVBRM original (Adapted from portfolio management) |
| Design | Produces a named owner and a number, the lowest rung that solves it, decision logic a person wrote, and ownership after launch. | 09 to 14 | Commit to Build | GOVBRM original |
| Adopt | Plans the behaviour change, the people it disrupts and the work that changes. | 15, 16, 17 | Build | Adapted (change management) |
| Realise | Sets measured value against the committed number, decides what to scale or stop, and sends lessons back to the front door. | 18, 19, 20 | Review | Adapted (benefits management); the return loop is GOVBRM original |
Between the stages sit the three value conversations, which are bookable and do not belong to any one gate: value planning (what will this be worth, to whom, by when), value realisation (is the number arriving, and who is changing how they work) and value optimisation (what would make it worth more or cost less). Label: Adapted (BRM value lifecycle).
6. The six gates
A gate is a decision with a question, a signatory and a record. Four of the six gates sit with nobody in most organisations; the relationship layer signs them. Delivery signs Build. Anyone may knock at Request.
| Gate | Question it asks | Who signs | Record it leaves | What it produces for external governance | Label |
|---|---|---|---|---|---|
| Request | Has a need been stated honestly, by a sponsor prepared to put their name to it? One route in, no wrong door. | Anyone may enter; the partner sponsor signs the statement | Intake record (03) and, where it began as an observation, the opportunity statement (01) | The single description of the request that every later assessment starts from; the data sensitivity class; the first triage flags | GOVBRM original |
| Shape | Is the need real, does it need a model at all, and what is the lowest rung that solves it? | Relationship layer | Demand shaping record (02), readiness verdict (04), exposure rating and register rows (05) | The need sentence and value range for the business case; the exposure rating and flags that scope a privacy or data protection assessment, an equality assessment, a transparency record and the ethics forum's review; the rung that sets the depth of security assurance | GOVBRM original |
| Rank | Where does this sit against everything else competing for attention, and does it rank now? | Relationship layer | Weighted score and portfolio position (07), quarterly value map (06), heatmap decisions (08) | The strategic case and option thinking for appraisal; the portfolio view leadership and finance receive; early sight for commercial colleagues | GOVBRM original |
| Commit | Who owns the number, what is it, and at which rung, with which conditions? | Relationship layer, countersigned by the sponsoring executive for funding | Business case canvas (09), agent assessment (11), vendor conditions (12), ownership table and booked review (14) | The inputs to a full business case on whichever appraisal model applies; the read, write, send and spend list for security assurance; commercial and exit conditions for procurement; the transparency record where in scope; the review date for benefits management | GOVBRM original |
| Build | Is the organisation ready for the change, and does engineering own the how? | Delivery | Stakeholder, adoption and workforce records (15, 16, 17), prompt governance (13), playbook rules (10) | The service or delivery assessment inputs; accessibility and inclusion requirements; consultation evidence for workforce representation; the prompt library and test cases for the management system | GOVBRM original |
| Review | Did the value arrive against the number, and what should the organisation do now? | Relationship layer; funding changes countersigned by the sponsoring executive | Benefits ledger (18), Value Realisation Review (19), capability roadmap (20) | Monitoring and evaluation evidence for appraisal; performance data for service assessment; performance evaluation and improvement evidence for the management system; calibration data for the method itself | GOVBRM original |
Gate rules:
- A gate is signed by a role that exists in the organisation. If no role exists, the ownership table names one before the gate is signed.
- A gate is never signed with an open Significant flag unless the residual risk has been accepted in writing by the accountable executive.
- Where a gate returns an item, it returns it to a named canvas with a named reason, not to a queue.
- Every gate record is re-run when scope, rung or data source changes. Label: GOVBRM original.
7. The twenty canvases
Each canvas leads to one decision, names the role that completes it, and states which canvases feed it and which it feeds. All twenty are GOVBRM original in their fields, prompts and scales; the practices several of them adapt are noted in the label column.
Lane columns: M is mandatory in that lane; O is optional; C is conditional, mandatory when the stated condition holds; P is a portfolio-level canvas run periodically, not per item. Section 8 sets the conditions.
| Number | Title | Stage | Gate | Fast | Standard | Strategic | Label |
|---|---|---|---|---|---|---|---|
| 01 | AI Opportunity Canvas | Discover | Request | O | O | O | GOVBRM original (Adapted from BRM demand shaping) |
| 02 | AI Demand Shaping Canvas | Discover | Request to Shape | O (pattern match only) | M | M | GOVBRM original |
| 03 | AI Request Intake Canvas | Assess | Request | M | M | M | Adapted (service management intake) |
| 04 | AI Readiness Canvas | Assess | Shape | O | M | M | GOVBRM original (weights are Hypothesis) |
| 05 | AI Risk and Ethics Canvas | Assess | Shape | O (flags only) | M | M | GOVBRM original (floors are Hypothesis) |
| 06 | AI Demand Value Map | Prioritise | Rank | P | P | P | Adapted (BRM demand and value planning) |
| 07 | AI Use Case Prioritisation Canvas | Prioritise | Rank | O | M | M | Adapted (weighted portfolio scoring; weights are Hypothesis) |
| 08 | AI Portfolio Heatmap | Prioritise | Rank | P | P | M and P | Adapted (portfolio management) |
| 09 | AI Business Case Canvas | Design | Commit | O | M | M | Adapted (business case practice; feeds a full appraisal, never replaces it) |
| 10 | AI Playbook Builder | Design | Commit to Build | C (per category, before a fast lane pattern is published) | C (per category) | C (per category) | GOVBRM original |
| 11 | AI Agent Assessment Canvas | Design | Commit | Not applicable | C (rung 4 or 5) | M | GOVBRM original |
| 12 | AI Vendor Evaluation Canvas | Design | Commit to Build | O | C (a supplier or platform is being bought or extended) | C (as standard) | Adapted (supplier evaluation; bands are Hypothesis) |
| 13 | AI Prompt Governance Canvas | Design | Build | O (published pattern carries it) | C (rung 2 or above) | M | GOVBRM original |
| 14 | AI Product Ownership Canvas | Design | Commit to Build | O | M | M | Adapted (product and benefits ownership) |
| 15 | AI Stakeholder Impact Canvas | Adopt | Build | O | O | M | Adapted (stakeholder analysis) |
| 16 | AI Adoption Canvas | Adopt | Build | O | M | M | Adapted (change management) |
| 17 | AI Workforce Impact Canvas | Adopt | Build | O | C (roles, grades or tasks change) | M | Adapted (workforce and consultation practice) |
| 18 | AI Benefits Realisation Canvas | Realise | Review | O | M | M | Adapted (benefits management) |
| 19 | AI Value Realisation Review | Realise | Review (default month nine) | O (sampled) | M | M | GOVBRM original |
| 20 | AI Capability Roadmap Canvas | Realise | Review | P | P | P | Adapted (capability planning) |
Each canvas ends in a decision with a fixed set of options. The options are part of the specification; adding, removing or renaming one is a change under section 17.
| Number | Decision options |
|---|---|
| 01 | Take to Request; Hold for evidence; Redirect to a neighbour; Park with reasons |
| 02 | Self-service; Automation; BRM engagement; Discovery; Project; Decline |
| 03 | Pass to shaping; Pass to shaping, risk in parallel; Hold for facts |
| 04 | Ready now; Wait; Build prerequisites first (verdict by the weakest dimension) |
| 05 | Clear to Rank; Clear to Rank with conditions; Hold at Shape |
| 06 | Concentrate; Spread; Route first |
| 07 | Rank now; Hold; Merge; Decline |
| 08 | Consolidate; Clean before committing; Extend; Rebalance |
| 09 | Commit; Commit the lower rung; Return for prerequisites; Decline |
| 10 | Adopt and configure; Adopt, human routing only; Fix upstream first |
| 11 | Approve at chosen rung; Approve at a lower rung; Build prerequisites first; Decline with reasons |
| 12 | Recommend with conditions; Recommend if conditions close; Paid pilot against the need; Re-open the shortlist; Decline |
| 13 | Approve for build; Approve with conditions; Hold |
| 14 | Ownership complete; Ownership conditional; Ownership absent |
| 15 | Ready to build; Build with named conditions; Pause before Build |
| 16 | Ready to adopt; Ready with conditions; Not ready |
| 17 | Proceed to Build; Proceed with conditions; Pause pending consultation; Rescope |
| 18 | Continue; Adjust; Scale; Stop |
| 19 | Scale; Continue; Adjust; Stop; Retire (and a gate result of passed or held) |
| 20 | Endorse and fund; Endorse twelve months only; Return for rework |
Canvas conventions (GOVBRM original): one page when printed; a stated completing role and the people in the room; inputs from and feeds into stated on the canvas; a "good looks like" hint against every field; a decision and rationale field written for someone who was not in the room.
8. Routing rules for the three lanes
The lane is decided at the Request gate from the intake record and confirmed or changed at the Shape gate once the rung is known. It can move up at any gate; it moves down only at Shape or Review with the reason recorded.
8.1 Criteria
Seven criteria decide the lane. Each is answered from the intake record and the demand shaping canvas, not inferred from the size of the request.
| Criterion | Question | Fast lane answer | Standard lane answer | Strategic lane answer |
|---|---|---|---|---|
| Consequence | What does a wrong output cost the person it touches? | Inconvenience recoverable in the same conversation | Rework, delay or a correctable record | Money, rights, access, safety, reputation or a public position |
| Reversibility | Can a wrong output be reversed, and by whom, how fast? | Same day, by the user | Within the normal correction process | Not fully reversible, or reversible only by exception |
| Affected population | Who is touched, and how many? | The requester's own team | One function or a bounded internal population | Citizens or customers, staff across the organisation, or a vulnerable group |
| Autonomy | At what rung does the shaped solution sit? | Rung 1 or 2 | Rung 2 or 3 | Rung 4 or 5, or any rung where an output is acted on before a person sees it |
| Public-facing | Would a citizen or customer see, receive or act on the output without a person checking it first? | No | No, or a person checks every output | Yes |
| Financial commitment | What money, contract or licence is at stake? | Within an existing licence and a published budget line | A new spend within delegated authority | Above delegated authority, a new procurement, or a multi-year commitment |
| Cross-boundary | Does information or accountability move between organisations, jurisdictions or legal entities? | No | No, or under an existing agreement | Yes |
Label: GOVBRM original; the thresholds inside each cell are Hypothesis.
8.2 Assignment rule
- An item is fast lane only if every criterion gives the fast lane answer and the request matches a published playbook pattern (canvas 10).
- An item is strategic lane if any one criterion gives the strategic lane answer.
- Everything else is standard lane.
- A Significant exposure rating from canvas 05 moves an item to the strategic lane regardless of the other criteria.
- The lane sets the minimum. The relationship layer may raise an item's lane with a recorded reason; it may not lower one below the rule.
Label: GOVBRM original.
8.3 What each lane carries
| Lane | Who shapes | Canvases | Gates with a person | Assurances routed to | Signatory at Commit |
|---|---|---|---|---|---|
| Fast | Self-service against a published pattern | Intake record only; the pattern carries its own prompt governance and playbook | Request and a sampled Review | Those the pattern was assured for when published | The pattern's owner, in advance |
| Standard | Relationship layer at the Shape gate | 02, 03, 04, 05, 07, 09, 14, 16, 18, 19, plus conditionals | Shape, Commit, Review | Privacy, security and equality where flagged; the business case; benefits management | Relationship layer with the business owner |
| Strategic | Multidisciplinary, convened by the relationship layer | All applicable canvases; 11, 13, 15 and 17 mandatory | All six | The full assurance set: privacy or data protection, equality and human rights, transparency record, security, commercial and exit, business case on the full appraisal model, service or delivery assessment, management system evidence, sustainability, accessibility, contestability and redress | Accountable executive, with the ethics or governance forum's review recorded |
Label: GOVBRM original; the proportion of demand that lands in each lane is Not yet demonstrated.
9. Risk methodology
GOVBRM's risk methodology is a triage and routing system. It decides how much attention an item needs and which assessments it goes to, in which order. It does not replace a full risk assessment, weigh likelihood against impact quantitatively, or produce a residual risk figure. The assessments it routes to do that.
9.1 Dimensions
Each dimension is assessed separately and recorded separately. No dimension is derived from another, and no single dimension stands in for the rest. An item is triaged on the dimensions that apply; the highest floor among the raised flags sets the exposure rating.
| Dimension | Question asked | Where it is recorded | Label |
|---|---|---|---|
| Consequence | What does a wrong output cost the person or organisation it reaches? | 02, 05, 11 | Established |
| Likelihood | How often, at the expected volume, will a wrong output occur? | 05 register row; 11 | Established |
| Uncertainty | How confident are we in the consequence and likelihood judgements, and what evidence would tighten them? | 05 register row | Adapted |
| Scale | How many outputs, decisions or people per period? | 03, 11 | Established |
| Reversibility | Can a wrong output be undone, by whom and how fast? | 05 flag (consequential and hard to reverse), 11 | Established |
| Detectability | How quickly would a failure, silent or loud, be noticed, and by whom? | 11 (failure question), 13 (drift check) | Adapted (from engineering and quality practice) |
| Affected population | Who is touched, including groups under-represented in the data or vulnerable in the service? | 05 (bias potential), 15, 17 | Established |
| Autonomy | At what rung does the solution sit, and what does it act on before a person sees it? | 02, 11 | GOVBRM original |
| Human oversight | Is a control step defined that a person would actually exercise, and can a person stop the system part-way? | 05 flag, 11 (approval and stop questions) | Established |
| Legal exposure | Does the item conflict with, or fall outside, a statute, regulation or the organisation's own AI policy? | 05 flag (AI policy compliance) | Established |
| Privacy | Is personal data processed at any step, and is a privacy or data protection assessment scoped? | 03 (sensitivity class), 05 flag (personal data) | Established |
| Security | Does the solution need connectivity, credentials or hosting not yet assured for this class of data? | 05 flag (security assurance), 12 | Established |
| Equality | Could the output treat groups differently, or does the data under-represent some of them? | 05 flag (bias potential), 15, 17 | Established |
| Operational | What breaks in the service if the system fails or is withdrawn? | 04 (process readiness), 11 (blast radius), 14 (retirement) | Established |
| Financial | What is at stake in spend, licence, contract and cost per task at volume? | 09, 11 (cost and evaluation), 12 | Established |
| Commercial | Is procurement live, is there lock-in, is exit priced? | 05 flag (live procurement), 12 | Established |
| Reputational | Would a failure reach the public, the press or a regulator? | 05 flags (public-facing, executive or political decision-making) | Established |
| Public trust | Would the people served accept this use if they understood it, and can they contest it? | 05 (explainability), 15 (the people the service is for) | Adapted (public value practice); modelling of it Not yet demonstrated |
| Accountability | Is a business role named that would answer for a harmful output? | 05 flag (accountability chain undefined), 14 | Established |
9.2 Autonomy is one dimension of risk
Autonomy is recorded as one dimension among the nineteen above. It is not a proxy for risk and it does not set the exposure rating on its own. A rung 2 system that drafts letters to every citizen or customer of a service carries more consequence, scale and reputational exposure than a rung 4 agent that tidies an internal filing queue. Governance that tiers by autonomy alone will over-govern the second and under-govern the first. GOVBRM raises attention at rung 4 and 5 (the four agent questions become mandatory) and still assesses consequence, scale, reversibility, affected population and detectability separately from the rung, whatever the rung is. Label: GOVBRM original; as a claim about better outcomes, Hypothesis.
9.3 Flags, floors and exposure rating
Canvas 05 carries sixteen flags in two groups: governance flags (sensitivity class, personal data, third-party processing, cross-boundary sharing, live procurement, executive or political decision-making, public-facing output, security assurance) and ethics and accountability flags (bias potential, consequential and hard to reverse, human oversight and override, explainability, accountability chain undefined, training data provenance, proportionality, AI policy compliance). A flag is ticked when the statement is true or when nobody in the room can say it is false.
Each flag carries a floor, the lowest exposure rating an item can receive while the flag is raised. Four flags carry a Significant floor: cross-boundary sharing, live procurement, public-facing output, and consequential and hard to reverse. The rest carry an Elevated floor. The exposure rating is the highest floor among the flags raised; the count of flags does not change it.
| Rating | Condition | Obligations |
|---|---|---|
| Standard | No flag raised | Canvas recorded; accountable role named; flags re-run at Review or on any change of scope, rung or data source |
| Elevated | One or more Elevated flags, no Significant flag, each closable within the organisation's control | A register row per flag with a dated condition and an owner; canvas 11 where the rung is 4 or above; the accountable executive countersigns before Commit |
| Significant | Any Significant flag raised | A formal impact assessment; review by the ethics or governance forum; written acceptance of residual risk by the accountable executive; written evidence that a lower rung was considered and ruled out; otherwise Hold at Shape |
Label: the flag list is Adapted (from privacy, equality, transparency and AI assurance practice); the floor mechanism and the three ratings are GOVBRM original; the assignment of floors to flags is Hypothesis.
9.4 Routing to assurance
A raised flag routes to the assessment that owns the dimension, in this order: privacy or data protection first where personal data is involved, because it constrains everything after it; then equality and human rights; then security; then commercial; then transparency; then the service or delivery assessment. The shaped item's single description is the input to each. Label: GOVBRM original (the ordering); Established (the assessments).
10. Autonomy model
10.1 The ladder
Five rungs. Cost per task, blast radius and difficulty of evaluation rise with each rung.
| Rung | Name | Description | Fails when |
|---|---|---|---|
| 1 | Deterministic script | Rules only, no model. If the whole task can be written as rules, stop here and route to Automation. | The input is unstructured language or the decision needs judgement |
| 2 | Single model call | One prompt, one answer, and a person reads the output before anything happens. | The volume is too high for a person to read every output |
| 3 | Workflow with model steps | A fixed path designed by a person; the model fills the language or judgement steps inside it. | The path cannot be known in advance |
| 4 | Agent with tools | Chooses its own steps and calls its own systems. The blast radius now includes those systems. | Needed only when the route to the outcome genuinely varies case by case |
| 5 | Multi-agent system | Agents delegating to agents. Evaluation is hardest here. | Needed only when no single agent can hold the whole task and the failure of one must not stop the rest |
Label: GOVBRM original.
10.2 The shaping rule: the lowest rung that solves the task
At the Shape gate the relationship layer records the rung requested, the lowest rung that solves the need sentence, why the rung below cannot do it, and what a wrong output touches at the chosen rung. If nobody in the room can name what the rung below cannot do, the rung comes down and the answer is rewritten. Everything downstream is governed at the chosen rung. The line that matters most is between a system that answers and a system that acts; most requests that arrive as "build us an agent" describe a system that answers. Label: GOVBRM original.
10.3 The four agent questions
Asked of anything that acts rather than only answers, at the Commit gate, before a build team exists. They are the same four questions as canvas 11, the practitioner guide and the courses. Each answer becomes a condition on the commitment and an input to security assurance.
- What is it allowed to touch? What it reads, writes, sends and spends, and against which systems. The list is the scope; everything not on it is out of scope until a person adds it.
- Who approves what it does, and at which step? Every action gets an approver that is a role that exists, and a threshold at which a person steps in.
- What does a single task cost, and what does that become at volume? A range per task, at planned volume and at peak, in the unit the supplier charges.
- How will we know it worked, before we find out that it did not? A pre-live evaluation set with awkward cases, a live success signal with an owner, and a design that makes a silent failure visible.
Two conditions follow from the answers and sit on the same canvas: who can stop it, how quickly and what happens to work in flight; and how its actions are rolled back and repaired. If a condition cannot be met, the rung comes down. An agent that cannot be stopped is an assistant with a person pressing the button, and the method prefers that to an agent nobody can stop. Label: GOVBRM original.
11. Value model
| Element | Rule | Label |
|---|---|---|
| Value as a range | Every value statement is a lower and upper bound in the partner's own unit (hours a week, cases a month, days of cycle time, or money) over the first twelve months after the change lands. A point estimate is not accepted. The lower bound is the figure the partner would still act on; if there is none, the item stops. | Adapted (appraisal practice on uncertainty and optimism bias) |
| Conditions for the upper half | What has to be true for the upper half to arrive, each condition checkable by a named role within weeks. | GOVBRM original |
| Probability kept separate | Low, medium or high, with a reason, recorded apart from the range. A large potential at low probability is a different conversation from a modest one that is nearly certain. | Adapted (benefits management) |
| Benefit types | Cashable; non-cashable; avoided cost; quality; strategic. One primary type per item; a secondary only if the partner would fund the work on the secondary alone. | Adapted (public sector benefits categorisation) |
| Potential versus realised | Potential value is the range signed at Commit. Realised value is what the benefits ledger (18) reads from the source system after handover. The two are never conflated, and the review sets one against the other. | Adapted (benefits management) |
| Owner after handover | The business owner named on canvas 14 owns the benefit from handover to retirement. The build team owns nothing after handover. The review owner (usually the relationship layer) convenes the review; the business owner brings the evidence. | Adapted (product and benefits ownership) |
| Cost per task at volume | For rung 3 and above, cost per task and the evaluation cost are recorded alongside the value range so the cheaper rung can be chosen on its merits. | GOVBRM original |
| Where value leaks | The three value conversations name the leak points: between planning and commitment, between deployment and use, and between use and the review. | Adapted (BRM value lifecycle) |
12. Adoption model
Deployment is not use. The adoption model is what stands between a go-live and a number that arrives.
| Element | Rule | Canvas | Label |
|---|---|---|---|
| Stakeholder map | Who the change touches, where each stands today, where they need to stand for the number to arrive, and which conversations are booked in the next thirty days | 15 | Adapted (stakeholder analysis) |
| The objection that may be right | Every objection is recorded and at least one is tested as if it were correct before Build | 15 | GOVBRM original |
| The people the service is for | The citizens, customers or staff on the receiving end, and whether they were consulted or only counted | 15 | Adapted (service design) |
| Behaviour changes required | Named, per role, from the current way of working to the new one | 16 | Established (change management) |
| Training, support, communication, champions | Planned and owned, not assumed | 16 | Established |
| Adoption measures | Measured from the work (use of the output in the process), not from logins or licences | 16 | Established (benefits management) |
| First ninety days and the failure trigger | The point at which the organisation admits adoption has not happened, written down before Build | 16 | GOVBRM original |
| Workforce impact task by task | What the change removes, alters or creates in people's work; skills that shift; time released and where it goes; roles and grades affected; consultation and representation; reskilling; what the organisation will not do | 17 | Adapted (workforce and consultation practice) |
13. Review model
13.1 The Value Realisation Review
The Review gate is where the loop closes. The review sets the measured value from the benefits ledger against the committed number, records what was not expected, reviews the shaping decisions that were made, decides what to do with the capability now, and writes what returns to the front door. Its decision is one of Scale, Continue, Adjust, Stop or Retire, and the gate result is passed or held. The relationship layer signs; a change to funding is countersigned by the sponsoring executive. Label: GOVBRM original.
13.2 Timing
The default review point is month nine after go-live, booked at the Commit gate. Nine months of use is long enough for adoption to have happened or failed, and short enough that the people who shaped the item are still in post and the money can still be redirected. It is a default, not a rule. The review date is fixed on canvas 14 before the build is funded, and it is set from the item's own value curve.
| Factor | Moves the review earlier when | Moves the review later when |
|---|---|---|
| Speed of value emergence | The first measured outcome is expected inside three months (an assistant or a drafting tool) | The outcome depends on an annual cycle or a slow-moving caseload |
| Consequence | A wrong output reaches money, rights or a citizen or customer, so an early check is worth its cost | Consequence is low and the cost of the review outweighs what it would change |
| Investment | Spend is staged and the next tranche depends on evidence | Spend is committed once and cannot be redirected |
| Adoption curve | Adoption is expected to be fast, or the failure trigger on canvas 16 is set early | Adoption depends on a training programme or a role change that will take longer |
| Operational risk | The service has a live operational dependency on the system | The system is advisory and the process runs without it |
| Benefits dependency | Other funded items depend on this benefit arriving | The benefit stands alone |
Where the factors disagree, consequence and benefits dependency take precedence. Whatever date is chosen, an interim reading of the benefits ledger (18) is taken at the earlier of month three or the first expected outcome. Label: GOVBRM original; the month-nine default is Hypothesis.
13.3 What returns to the front door
14. Governance interfaces
GOVBRM produces inputs; it does not produce the assessments. The table names the interface, what GOVBRM hands over and at which gate.
| Interface | What GOVBRM hands over | Gate | Label |
|---|---|---|---|
| Business case and appraisal | Need sentence, value range with conditions and probability, benefit types, alternatives including the lower rung, pre-mortem, named owner | Commit | Established (the interface); Adapted (the canvas) |
| Privacy or data protection assessment | Sensitivity class, personal data flag, third-party processing flag, data flow at the chosen rung | Shape | Established |
| Equality, anti-discrimination and human rights assessment | Bias potential flag, affected population, the people the service is for | Shape and Build | Established |
| Transparency record or register | The scoping question and the single description | Shape and Commit | Established |
| Security assurance and information risk | The read, write, send and spend list, connectivity and hosting flags, supplier assurance evidence | Commit | Established |
| Commercial and procurement | Need statement to buy against, live procurement flag, commercial model and exit conditions, supplier's definitions recorded verbatim | Commit | Established |
| Service or delivery assessment | User need, accessibility and inclusion requirements, adoption measures, performance data at review | Build and Review | Established |
| Ethics or governance forum | Exposure rating, register rows, residual risk for acceptance | Shape and Commit | Established |
| AI management system (where one exists) | Every gate record as evidence; prompt library, test cases and drift checks | All | Established |
| Portfolio and finance | Value map, weighted scores, heatmap decisions, committed numbers | Rank and Commit | Established |
| Benefits management | Committed number, review date, ledger readings, review decision | Commit and Review | Established |
| Workforce representation and consultation | Task by task impact, roles and grades affected, reskilling plan, what the organisation will not do | Build | Established |
| Sustainability and enterprise architecture | Model size, inference volume, hosting, integration points | Commit | Routed to, not covered: Not yet demonstrated |
15. External framework relationships
This section is short by design. The detailed mapping, principle by principle, is the crosswalk and its compiler, which are separate documents under their own change control.
GOVBRM sits before and around the frameworks an organisation already uses. Each of them answers its own question; GOVBRM answers the one before them: which AI demand should receive attention, money, autonomy and change, and did the value arrive.
| Framework or standard | Its question | Relationship | Label |
|---|---|---|---|
| BRM Body of Knowledge | How does a relationship function create value with its partners? | Intellectual lineage. Ideas used, expression GOVBRM's own; no text, diagrams or assessment material reproduced. | Adapted |
| Business case and appraisal guidance (the Green Book's five case model is one version) | Is this investment worth it, and did it deliver? | Canvas 09 feeds it; Realise feeds its monitoring and evaluation. | Established |
| AI use guidance for public bodies (the AI Playbook is one version; equivalents exist in the US, EU, Canada, Australia, New Zealand and South Africa) | How should a public body use AI responsibly? | The Shape and Commit gates carry the principles on limitations, lawful use, security, human control, lifecycle, the right tool, commercial involvement and assurance. | Established |
| Technology and service standards (Technology Code of Practice and Service Standard are two versions) | Is this technology bought and run well; is this a good service? | Discover, Design and Adopt hand off to user needs, accessibility, open standards, purchasing and performance. | Established |
| Data ethics and transparency instruments (Data Ethics Framework and the Algorithmic Transparency Recording Standard are two versions) | Is the use of data and algorithms transparent, accountable and fair? | Canvas 05 asks the scoping question and routes to ethics review, contestability and redress. | Established |
| NIST AI Risk Management Framework | How do we manage AI risk across the lifecycle? | GOVBRM decides what enters the lifecycle and checks that value arrived. Assess maps; Realise measures. | Established |
| ISO/IEC 42001 | How do we run an AI management system? | GOVBRM is not a management system and not an alternative to one. It can be the operational front door into one; its records are evidence for it. | Established |
| ISO/IEC 38500, ISO/IEC 27001, ITIL | Governance of IT; information security; service management | Named as the governance, security and service layers GOVBRM's records feed and its intake practice adapts. | Established |
| EU AI Act, GDPR and national data protection law | Which risk tier, and is personal data processed lawfully? | Canvas 05 and the readiness score feed classification and documentation; the privacy interface carries lawful basis and impact assessment. | Established; mapping is Not yet demonstrated at principle level |
| Automated decision-making directives and algorithm charters (Canada, Australia, New Zealand) | Does an automated decision system meet its required impact level? | Canvas 05 and the readiness score ask the same questions an algorithmic impact assessment does. | Established; mapping is Not yet demonstrated at principle level |
GOVBRM reproduces none of their text, is not certified against, affiliated with or endorsed by any of their publishers, and claims none of their names.
16. Provenance
GOVBRM was written by one practitioner from the receiving end of AI requests in public and regulated organisations, worked out in public through the GOVBRM Newsletter during 2026, and turned into the toolkit, the framework, the courses and the workbook. Written from practice is a claim about provenance, not about validation, and the two are kept apart.
What is original to GOVBRM: the six-gate front door as a model of AI demand rather than of delivery; the twenty canvases, their fields, prompts and scales; the autonomy ladder as a shaping question; the four agent questions; the three lanes and the seven routing criteria; the flag and floor mechanism; the three value conversations as distinct bookable conversations; the month-nine default and the review that sends lessons back; the AI Value Operating Model.
What is adapted: demand shaping, value realisation and value optimisation from the BRM Body of Knowledge; value as a range and benefit typing from appraisal and benefits management; adoption measured from the work from change management; intake as a record from service management; stakeholder and workforce analysis from change and consultation practice.
What is established and used as found: the assessments GOVBRM routes into and the questions they ask.
Label: statement of fact about provenance, GOVBRM original.
17. Known limitations
- The risk methodology is a triage and routing system. It records nineteen dimensions separately but does not weigh them against one another quantitatively, does not produce a residual risk figure and does not model systemic or velocity effects. It routes to the assessments that do.
- The value range is not an appraisal and the business case canvas does not replace a full business case.
- Public value, and who has no seat at the table, is asked of every item but not yet modelled.
- Sustainability and enterprise architecture are routed to, not covered.
- The lane criteria thresholds, the readiness weights, the prioritisation weights, the vendor bands, the flag floors and the month-nine default are initial calibration parameters.
- The method is founder-led. There is no Method Council or external advisory group yet.
- Accessibility of the published artefacts is built to WCAG 2.2 AA and has not been audited.
- Non-UK framework mappings were made from the publicly documented purpose of each instrument, not from a principle-by-principle reading.
Label: GOVBRM original (statement of limitations).
18. Evidence status
| Claim or mechanism | Status | Evidence |
|---|---|---|
| The request is not the need | Established | User-centred design and BRM demand shaping practice |
| Deployment is not use | Established | Change management and benefits management practice |
| Value as a range with named conditions | Adapted | Appraisal and benefits management practice on uncertainty and optimism bias |
| Three value conversations | Adapted | BRM value lifecycle |
| Six gates and the routing model | GOVBRM original | Practitioner design; exercised in the toolkit; Not yet demonstrated in any organisation |
| Three lanes and seven criteria | GOVBRM original | Practitioner design; Not yet demonstrated |
| Autonomy ladder as a shaping device | GOVBRM original | Practitioner design; Not yet demonstrated |
| Autonomy as one dimension of risk, not a proxy | Hypothesis | Argued from consequence; Not yet demonstrated |
| Four agent questions | GOVBRM original | Practitioner design; Not yet demonstrated |
| Flags, floors and exposure ratings | GOVBRM original; floor assignments Hypothesis | Not yet demonstrated |
| Readiness, prioritisation and vendor weights and thresholds | Hypothesis | Initial calibration, version 1.0; Not yet demonstrated |
| Month-nine default | Hypothesis | A default, not a rule; Not yet demonstrated |
| Twenty canvases in ninety-minute sessions | GOVBRM original | Practitioner design; session length Not yet demonstrated |
| Minimum necessary governance reduces burden without raising harm | Hypothesis | Not yet demonstrated |
| The review loop improves later shaping | Hypothesis | Not yet demonstrated |
No pilots have run. No controlled comparisons, inter-rater studies or outcome measurements exist. No customer, testimonial or endorsement exists. The verification registry is empty. None of this is concealed in any published artefact.
19. Change-control process
19.1 Versioning
The specification carries a semantic version: major.minor.patch.
| Change | Version step | Examples |
|---|---|---|
| Breaking | Major | Adding, removing, renaming or reordering a stage, gate or lane; changing a gate's question or signatory; adding or removing a canvas; changing a canvas's decision options; changing a principle; changing the lane assignment rule; changing the exposure rating levels or which flags carry a Significant floor; changing the rungs of the ladder or the four agent questions |
| Compatible addition or recalibration | Minor | Adding a routing criterion; adjusting a weight, threshold, band or floor; adding a dimension to the risk table; adding a canvas field; changing the review default; adding a governance interface; extending the framework relationships |
| Editorial | Patch | Wording, corrections, examples, formatting, labels updated on new evidence without changing the mechanism |
A breaking change requires a migration note stating what a practitioner mid-way through an item must do. Published artefacts state which specification version they implement.
19.2 Approval
| Period | Who approves | How |
|---|---|---|
| Now | The owner | A change is proposed in writing against a numbered section, labelled Established, Adapted, GOVBRM original or Hypothesis, with its evidence. The owner accepts, rejects or holds it, and the decision is recorded in the version history. |
| Proposed, later | A Method Council |
19.3 Evidence-driven change
Calibration parameters change on evidence from the Review gate and from implementations, recorded anonymised. A change to a label from Hypothesis to Adapted or Established requires the evidence to be cited in the version history. A label never moves in that direction on argument alone.
Label: GOVBRM original.
20. Version history
| Version | Date | Change | Approved by |
|---|---|---|---|
| 1.0 | 14 September 2026 | First written specification. Consolidates the six stages, six gates, twenty canvases, three lanes, the risk triage, the autonomy, value, adoption and review models, the governance interfaces and the change-control process as published in the toolkit, framework, crosswalk and provenance page, and adds the seven lane criteria, the nineteen risk dimensions and the review timing factors as written rules. All calibration parameters marked as initial. | Owner (pending) |
