Foundation · AI Value Associate companion
Value Orchestration Workbook.
A working document for the person who has to turn AI demand into value that can be seen. One partner area, one quarter, three value conversations. It saves as you type, on this device only, and prints to a clean PDF for the review.
- For
- Business Relationship Managers, value and benefits owners, demand and portfolio leads
- Takes
- About ninety minutes the first time; twenty minutes a month after that
- Use with
- Toolkit canvases 06, 09, 18 and 19, and the AI Value Associate micro-course
- Saves
- In your browser as you type; export a copy before you clear it
Before you startHow to use this workbook
- Pick one partner area and one quarter. The workbook is built for a quarter. A year is too long to correct and a week is too short to measure.
- Work the pages in order the first time. After that, go straight to whichever value conversation is next.
- Write numbers as ranges with conditions, in the partner's unit. Hours a week, cases a month, days of cycle time, or money. A number with no condition attached is a promise you did not agree to keep.
- Name a person in every owner box. A team name is not an owner. Nobody in a team answers for a number.
- Print it for the review, and export a copy before you clear it. Everything you type stays in this browser.
- Partner area
- Quarter
- Completed by
Page oneValue map: one line from ambition to value
List the AI demand in this partner area, live or proposed, up to six items. For each, name the organisational ambition it serves, write the item as a need sentence with no tool in it, say which gate it is at, and record the committed value, its owner and the state of the evidence.
If a row has a tool in the demand column and nothing in the ambition column, it has not been shaped yet. Send it back to the front door before it goes any further.
| Ambition it serves | Demand item (need, no tool) | Gate | Committed value | Business owner | Evidence | |
|---|---|---|---|---|---|---|
| 01 | ||||||
| 02 | ||||||
| 03 | ||||||
| 04 | ||||||
| 05 | ||||||
| 06 |
Page twoThe three value conversations
Value is not agreed once. It is agreed before commit, measured after handover and revisited at the review, and each of those is a different conversation with a different question at its centre. Plan all three for this quarter: who you will have them with, when, the evidence you will bring and the decision each one has to produce.
Value planning
Before commit
"What is the lowest figure you would still act on, and what has to be true for the upper half to arrive?"
Value realisation
After handover
"What did we measure, against what we committed, and who is answering for the gap?"
Value optimisation
At the review
"Which of these do we scale, fix or stop, and what goes back to the front door as a lesson?"
Page threeValue leak map
Value goes missing at predictable places, one at each gate. For each leak, write the symptom you actually see in this partner area, the item where it is happening now, the fix, and who owns the fix by when. Leave a row blank if you genuinely cannot find the leak; do not invent one to fill the page.
A fix that only works while you personally chase it is not a fix. It is a leak with a person standing in it.
| Leak | Symptom you see | Where it is happening now | The fix | Owner | By when |
|---|---|---|---|---|---|
| Built to the wrong needDiscover: the request was taken as the need | |||||
| Committed without evidenceAssess: readiness scored on hope, not on what was seen | |||||
| Ranked by volume or by voicePrioritise: not by value against the whole portfolio | |||||
| No owner and no number at commitDesign: funded without anyone to answer for it | |||||
| Deployment mistaken for useAdopt: log-ins counted, behaviour unchanged | |||||
| Month nine never happensRealise: the review is never booked, so the number is never tested |
Page fourAttention allocation
Relationship attention is the scarcest thing you have, and it concentrates where the noise is rather than where the value is. Place this quarter's items in the four boxes, then write the routing rules that decide, in advance, what a person handles and what is routed elsewhere.
High value, high attention
Protect
High value, low attention
Move attention here
Low value, high attention
Route or stop
Low value, low attention
Leave alone, review quarterly
- A person handles it when
- It goes to self-service or automation when
- It is declined, with reasons, when
Page fiveValue evidence ledger
One row per committed benefit. Write the unit and the baseline before anything else, then the committed range, then what has been measured so far. Say plainly whether a figure is measured or estimated, and write avoided cost in the same row as the spend it is set against, never on its own.
An estimate that has sat in the ledger for two reviews without becoming a measurement is telling you something about ownership.
| Benefit | Unit | Baseline | Committed range | Measured so far | Basis | Measurement owner | Next review | |
|---|---|---|---|---|---|---|---|---|
| 01 | ||||||||
| 02 | ||||||||
| 03 | ||||||||
| 04 | ||||||||
| 05 | ||||||||
| 06 |
- Avoided cost, beside spend
Page sixThirty-day value plan
Three moves, no more. Each belongs to one of the value conversations and fixes one gate. Write the first action small enough to do this week, and the evidence that would show it worked.
| The move | Conversation | Gate it fixes | First action | Evidence of progress | Date | |
|---|---|---|---|---|---|---|
| 01 | ||||||
| 02 | ||||||
| 03 |
Page sevenMonthly value review
Run the review with the ledger open. Tick each question once it has been asked out loud and answered, then record what was decided.
| Observation or decision | Evidence | Owner and next action | |
|---|---|---|---|
| 01 | |||
| 02 | |||
| 03 |
Value orchestration is not the job of filling in boxes. It is the habit of asking, at every gate, what this is for, what it is worth in the partner's unit, and who will answer for it after launch. The workbook exists to make that habit visible to the people who fund the work.
The GOVBRM Value Orchestration Workbook is part of the AI Demand Toolkit and is free to use, print, adapt and share for your own or your organisation's internal use. Grounded in the BRM Body of Knowledge (BRM Institute). A generic model: adapt the gates and scales to your own governance.
